Jeremy Baker

CTO | Principal Solutions Architect

Summary

With over 25 years of experience in network and systems consulting, I bring a proven track record in solution design, implementation, project leadership, and team management. I’ve successfully delivered high-impact results across environments ranging from startups to complex enterprises. Known for strong verbal and written communication, I effectively collaborate with clients, vendors, engineers, and executive teams. My analytical strengths support innovative system design across collaboration, data center, security, cloud, and AI technologies. I’m passionate about driving innovation, optimizing performance, and delivering excellence in every engagement.

Experience

Resilient Communications Inc. – Irvine, CA 01/2008 – Present

Solutions Architect | CTO

Lead a hybrid role encompassing presales, post-sales, and managerial responsibilities
Leverage broad technical expertise across Cisco, Microsoft, VMware, and other vendor solutions
Support SLED and Commercial teams with lifecycle planning, strategic roadmaps, and system design

Epoch Universal/Global CTI group – Irvine, CA 01/2004 – 01/2007

Principal Consulting Engineer

Led technical and business requirements discovery for complex engagements
Designed solution architectures, created BOMs, authored SOWs
Delivered presales support including demos and proof-of-concept deployments

Expanets – Dublin, CA 01/2003 – 02/2004

Sr. Network Engineer

Team lead for Cisco UC deployments and upgrades
Conducted IP Telephony readiness assessments
Managed Cisco projects across Northern California region

Calence – Kansas City, MO 01/2001 – 01/2003

Sr. Network Consultant

Led Cisco UC deployments and presales solution design
Managed voice and routing/switching projects across Midwest region

Interests

Emerging technologies including Artificial Intelligence and Blockchain
Staying current with tech trends and industry advancements
Technology evangelism and mentoring peers in cutting-edge solutions

Contact

Email: jjbaker24@fastmail.fm
Phone: 19497013733
Location: Costa Mesa, CA 92627
Website: resume.scruffybandit.app

Skills

Client needs discovery & opportunity mapping
Cross-functional communication
Project scoping, estimation, and proposal development
Verbal and written communication
Deadline adherence & project execution
Continuous learning & professional development

Certifications

Nvidia – NCA-AIIO, NCP-AIN (in progress)
Oracle – Gen AI, Developer, AI Vector Search, Networking; Associate: Architect
VMware – VCP 4/5/6
Cisco – CCIE #10375, CCNP, CCDP
Others – A+, CNA, MCSE, CCNA, SNP

Education

Nvidia – AI, Networking (2025)
Oracle – Cloud and AI (2024–2025)
ICTP – Network Master Program (2000–2001)
Advanced Technical Center – Networking and Systems (1999)